Sure Travel /EK -Jy lekker ding
Thank you to Sure Travel & Emirates for this FAB prize – thrilled to have won it xxx
Thanks Melissa
Sure Outeniqua makes headlines!! click here to see what they have to say.. Remember you all can share exiting news of your agency under the your news tab.
Today I was “summoned” by one of my corporates and I feared the worst…. Are they cost-cutting and wanting to re-negotiate our service fees? Are they dumping me for another agency?
But instead of all the doom and gloom I had prepared myself for, I was taken by complete surprise and presented with a trophy for being a Top Supplier to Clifford Machines and Technologies.
We have had a very long relationship and I am thrilled to receive their recognition for my dedication to their travel needs. The trophy was made in their factory using the same steel that they use to make their machines.
A very proud day for Sure Adcocks Travel
Please can I ask that you forward this email to your contact at Mango as well.
Liza – I would like to extend my most sincere appreciation for all of the effort that you put into arranging the return trip for Val and Eric. I am under no illusion when it comes to effort involved in this kind of event, and your concern for my stress levels were most appreciated.
Mango – despite seriously disgusting (as in zero) responses to emails at guestcare and phone calls to Customer Care, the service that we received at the airport was quite frankly way above and beyond what should be reasonably expected of an airline. I am quite simply unable to find the words to adequately describe how the events went down. Unprompted or requested assistance from security at the DOH lines, they identified the situation and just took over. Calls from Anita to ensure everything was going according to plan to keep on top of arrangements on the ground. Walking from the DOH queue to the Mango counter – identified mid crowd in the departures hall by the Mango representative who came up to me and asked if I was Mrs Young then took us straight to check in. Last and most definitely the highlight of the trip – the gentleman wearing the Menzes Jacket 4338 – wow! Friendly, efficient, professional and most of all cool and calm – if our progress was being filmed for a Mango advert people would have thought it had been scripted for service levels that would never be achieved and he was worthy of an Oscar award. Thank you, thank you and again thank you.
We celebrate Sure’s Top Beachcomber Supporter from February – Michele Sollberger of Sure Non Stop Travel in Umhlanga, KZN. Michele’s dedication and attention to detail is second to none. She goes above and beyond for her clients and we are so excited at this opportunity to recognize Michele’s loyalty!
Please find attached a photo of Michele at our beautiful Paradis Golf Course driving range.
Kind regards,
Mireesha Narsai
SALES EXECUTIVE
Sometimes just playing dress up in the office can be DE-stressing therapy. We spontaneously decided to dress up as Geeky or Nerdy as possible. Just because we can. We challenge our Sure Agents to do the same and share their day.
David Green -Sure Link Travel is offering his services to any Sure Member looking for his skills. He has worked over 30 years in the travel industry. He is responsible for all functions relating to back office operations within a travel agency with the use of Quicktrav.
SARS
Payroll
BSP
email or contact him on email: odavidgreen@gmail.com
cell: 0823761204
We have a cancellation on an MSC booking for the Mauritius departure 28th December for 11 nights.
As it was booked quite some time we have a really good rate on this booking , it is for 2 adults in a Balcony cabin and last time I checked there weren’t any balcony cabins lefts on this cruise.
Clients are no longer travelling and would like to recover their deposit of R3000 paid to MSC by allowing someone else the chance to take over their booking with a name change instead of cancelling completely and losing out on that deposit.
The name change fee would be R600 per person / R1200 for the couple.
Total cost of the cruise = R 40173.00 + R 1200 change fee = R 44 373.00
