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Sure Travel Blog & News

Sure Travel 24-7 celebrates at the Travelbags 60th Birthday

Sure Travel 24-7 chose the Travelbags 60th Birthday bash to hold their Christmas Function.  We dressed to the Theme of 1950s Oscars and had a fabulous evening together.

Sure Travel Head Office Team wishes you all a fun and festive season

Sure Maritime Travel have relocated!

Sure Maritime Travel have relocated offices to our fabulous new building at 134 Villiers Road, Walmer.

We have blocked seats available over peak period

We have some spare seats available on our group allocation and happy to offer them to our Sure Colleagues.

If any Sure Members would like to offer these to their clients we will pay R300 commission on each seat sold.

Istanbul ex dur/Jnb – R9,200 – same price ex dur or jnb

TK  043  24DEC  DUR/JNB   IST    1635 0545

TK  042  05JAN  IST   DUR/JNB    0215 1320

 

 

Athens ex jnb – R11,000 – Turkish Airlines giving 1 night complimentary at 4 star hotel for the night of 27 December in Istanbul. Clients will have to pay for the remainder of the nights either with you or directly with the hotel

TK 39              23 December Johannesburg – Istanbul 1920 0555

TK1849           24 December Istanbul - Athens 1310 1335

TK1850           27 December Athens - Istanbul 1430 1655

TK 38              02 January Istanbul - Johannesburg 0215 1105

 

 

Istanbul , Dubai and Abu Dhabi ex Dur/Jnb – R11,000 

TK 43          24 December         Durban/JNB – Istanbul   1635 0555

TK 863        25 December         Istanbul – Abu Dhabi      1945 0120

TK 763        31 December         Dubai - Istanbul              0830 1240

TK 42          05 January            Istanbul – Durban/JNB    0215 1320

 

CONTACT US FIRST TO CHECK AVAILABILITY

CALL:  Aneesa Mitha on 031 207 6987 or email: aneesa@mithastravel.co.za

 


Agent Points Payday! I have just claimed after one year of saving R10 000

Sure Voyager Travel is 35 Years old

Sure Voyager Travel is 35 Years old!!  I started the Agency on 1 Sept 1983 and in the past 35 years have gone through many valleys but, with the support of my family, great staff, wonderfully loyal clients and very significantly, amazing colleagues, peers, my many Sure Member friends and very much so, Vanya, Odete, Geraldine and many other very special people we have been blessed to have at Sure over the years -  Here I am at the top of one of the Mountains!!! 

You ALL know that owning a Travel Agency is a really tough call and to not only survive what we weather along the way but to prosper financially and in spirit, takes a special sort of drive and passion.  I know I stand amongst many of you who have this too…..it’s a challenging way to earn your crust – but I wouldn’t swap it for ANYTHING!! 

Thank you all for your support and friendship over so many years – may we all continue to reinvent ourselves and support each other for many years to come. We Sure People are a wonderful clan and I adore what we have….

Lots of hugs and love – Janet Aldworth

Sure Travel -Tender Team

A very big thank you to your wonderful team for all your valued assistance with our tender. Still waiting with baited breath!

20 YEAR ANNIVERSARY - Rhoma Lombard

Join us in celebrating Rhoma's 20th year with Sure Travel Rendezvous.  What an amazing feat!

Rhoma started with SAA in Upington in 1978 then moved to the 'Big City' to American Express Travel Pretoria in 1980, became manager there in 1989 and then became American Express manager of Groups and Incentives in 1996. After a very short 7 month stint at Concorde Travel in 1997 she joined us on the 01st February 1998 and has just never left!!  She tells me she is VERY happy at Sure Travel Rendezvous.  Rhoma is the consummate professional without whose dedication we could NEVER survive.  Her practical knowledge of the travel industry as well as various wordly destinations makes her extrodinarily popular with her very loyal regular and other clients year in and year out.   She really loves her travel job dearly.

We look forward to the BIG celebration in 5 years time ........

Richard Daneel and Walter Scheffler

Sure Travel Rendezvous, Monument Park, Pretoria


BEWARE: Corporate Referral & Booking Fraud

Corporate referral and booking fraud is like the land of milk and honey for fraudsters. The kind of corporations most susceptible to this form of fraud are larger international corporations. 

They’ll do their online research on a corporation, and pose as an executive, someone higher up in the corporation and then sometimes they’ll even make a phone call to the corporation trying to get a lower-level person to tell them which travel agency is their corporate agent. Then they dupe the employee, the corporation employee, into referring them to someone at the corporate travel agency. So at the agency it’s viewed as a referral, an inside referral . . .

Some of these guys, they’ll know to wait to get ahold of the after hours service. They’ll wait later in the day in order to specifically get to the after hours service because here’s fewer people to ask around if it’s a legit request.

Since the referral would be coming from a trusted corporate customer, it’s unlikely a travel agent would ever decline to do business with the fraudulent account.

Moral of this story? Check into validity of a new client, even if it’s a referral.



Slipper Day at Sure Lloyds Travel

Making a toast to Slipper Day and having some fun at Sure Lloyds Travel are Fezile, Tracy, Thandi, Nicolene, Debbie, Inna and Refilwe


Chinese Visa issue!

I had a similar issue with this RED stamp. Applied in Cape Town in good time for departure on the 17th and after a very exasperating time between my client, our visa agency and myself his passport was shipped off to Johannesburg for emergency issue in the end at great extra cost! The passport eventually arrived back on the 16th - just in time.  The RED stamp, signature and copies of ID etc are absolutely essential so tread carefully when applying for a Business visa. We live in very stressful times and communication not always the greatest, so please share your latest run-in's with all of us.  Thank you......

New Regulation for Chineese Business Visas

Just to alert you to the fact that since the Chinese  have farmed out the visa process they are becoming extremely difficult with the documents they require to issue a visa.  The invitation letter has to now bear a red rubber stamp, and they also want a copy of the Chinese ID of the person signing the letter of invitation plus full passport details – full names, date of birth, date of issue and expiry.  I thought I was losing my mind and my client not impressed…. Client leaving on the 17th so it now has to go to Pretoria for 24 hour service….

Travelport Rapid re-price problem!

Just thought I’d mention that this could happen to any agent.  We had a client travelling in business class  on QR to NRT and he wanted to change some flights after departing RSA which we rapid repriced in Travelport.  His original business class ticket gave him 65kgs baggage, but when we reissued it dropped the baggage allowance to 40kgs which caused us no end of trouble and emails and phone calls and after much adu QR helped and they had to pay for the extra 25kgs from their budget. We were told the system read that he was travelling from Japan which only has a 40kg baggage allowance evidently…

Just may be worthwhile alerting agents to check the baggage etc before hitting the button!!!

Sure Glenwood - What a beautiful story

Click here to view this good deed done by Sure Glenwood Travel on Valentines day

sure 2 travel

In the cheer of the Festive holidays !

Sure Blakes Travel

Spot the Balloon Winners - Thank you Sure Travel for our lovely gift - From Mandy and Adri both a winner 

Trafalgar Incentive Winners

This years' annual Trafalgar incentive trip has been a hit. We ended up with 22 travel consultants who will get to experience Sicily the ‘Trafalgar’ way, and the cherry on top, will be our farewell dinner in the Sistine Chapel, in the Ethnological Museum!  Apart from the enjoyment that these attendees are going to experience, the educational aspect is going to be of incredible value to both them and their clients.
CONGRATULATIONS:
Theresa Veronica Hattingh           Sure Etnique Travel
Eloise Sadie Harri                              Sure Kudu Travel

Sure Viva Travel

Compliments received from one of our clients

"Dear Carla

Thank you so much for rapid response to my enquiry.  Thank you for
processing the refund to the account of Healthcare Christian Fellowship
International a.s.a.p.

May I add a note of sincere appreciation to David and others who showed such
solicitude in handling the re-routing of Dr. Martine Ranivontsoary's travel
to Madagascar owing to the unfortunate plague in the country.  This is why
we return to VIVA Travels again and again  -  and will continue to patronize
such a worthy Travel Agency!"

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